Long-established high street estate agency switches to ‘hybrid’ model

If I’m honest, physical branches have become pretty irrelevant.

“Gone are the days when people walk into an estate agent’s branch to find a property.

“Nine times out of ten, you’d get in touch with an agent on the phone after looking at their website, and you’d meet them at a property.

“Even key collections are done at the property these days, more often than not.

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